Website regulations

Age restriction
Use of the site and the services offered are intended only for users aged 18 and over, who have the legal capacity to act in accordance with the law.

Transaction cancellation
Cancellation of digital services
You can cancel your registration for courses, training products or online training (including recorded tours) within 14 days from the date of purchase, provided that they have not been actually used (such as accessing content, participating in an activity or downloading materials).

Cancellation of workshops and physical tours
Cancellation of registration for a tour, workshop or physical training will be possible up to 7 days before the scheduled date. After that, no refund will be given. You can check the possibility of participating on an alternative date, subject to availability.

Subscriptions
Cancellation of a subscription or support plan (if and when offered on the site) will be made according to the terms of the purchased subscription, and will take effect upon the end of the current period.

Cancellation cost
In the event of cancellation without a defect in the service, a cancellation fee may be charged as specified in the purchase terms.

Product Delivery Policy
Provision of services
Access to courses, trainings, and digital products will be provided upon completion of the registration and payment process, through a personal account on the website or by email. Workshops and physical tours will take place at times and locations that will be announced in advance and coordinated with the client.

Delivery of physical products
Physical training materials, kits, or related items will be delivered via courier or registered mail at the customer's choice. Estimated delivery time is 7–14 business days, unless otherwise specified at the time of ordering.

Physical product return policy
Physical products may be returned within 14 days of receipt, provided they are unused, undamaged, and returned in their original packaging. The return of the product will be the responsibility and expense of the customer, unless otherwise agreed upon with Orit Avital.

Product warranty
Quality of services
All services, tours, and products are carefully tested and developed, with the aim of ensuring professional and high quality.

Inquiries and complaints
In the event of a technical problem accessing the services or products, please contact the following email address within 48 hours:
orit@avitalorit.com
Phone: 052-6869573

Limitation of liability
Orit Avital is not responsible for the results of using the products or content. The responsibility for implementing the content and for the correct use of the services and materials lies solely with the customer.

privacy
Saving information
Users' personal information is stored in accordance with the Privacy Protection Law, 5741–1981.

Use of information
The information will be used for registration purposes, ongoing communication with customers, issuing invoices, sending relevant professional updates, and improving the customer experience on the site.

Information security
The site is secured with advanced measures to prevent unauthorized access and maintain user privacy.

Information sharing
The information will not be transferred to a third party without the express permission of the customer, except in cases where the law requires it.

General conditions
Updating the regulations
Orit Avital reserves the right to update the regulations from time to time, at its discretion. The updated regulations will be published on the website.

Changes in services
The contents of the services, workshop dates, or registration conditions may be changed at any time, without prior notice, depending on the circumstances.

Restriction of use
The use of materials and content provided in tours, workshops or courses is limited to the client only. The content may not be copied, reproduced or distributed without the express written permission of Orit Avital.